Saurabh Anand Rai
Current Role – Product Manager, Adda 247
College – IIT Roorkee – Metallurgy
Experience– 2 years (+ 2 years during college)
Highlight – Founder of an Ed Tech Startup
Industry – EdTech
How can he Help – Choosing right career, EdTech Space, Startups, Product Management, Taking Risks in life, Setting & Achieving Goals
Skills –
What People Say about Him –
Saurabh’s Journey:
Maintaining relationships with travellers by calling and understanding their trip-related details.
Ensuring the quality of customer experience for travellers by resolving conflicts & handling trip-related responsibilities.
Answer customer calls courteously to provide information about the company’s products and services, arrange consultations and obtain feedback about service.
Interact with customers by phone, e-mail or online chat medium concerning various queries
Travel & Tourism insights
Understanding customer’s requirements/expectations
Objection & concern handling
Product Presentation
Inbound Sales
Komal Verma
Current Role – Product Associate, Udaan
College – SRCC
Experience– 3 years
Highlight – Founder of an MVP stage startup, working in different kinds of Roles
Industry – B2B E-commerce, Education
How can he Help – IAS as a Career, Product Management basics, Working in Startups, Choosing a job role
Skills –
What People Say about Her –
Komal’s Journey:
Maintaining relationships with travellers by calling and understanding their trip-related details.
Ensuring the quality of customer experience for travellers by resolving conflicts & handling trip-related responsibilities.
Answer customer calls courteously to provide information about the company’s products and services, arrange consultations and obtain feedback about service.
Interact with customers by phone, e-mail or online chat medium concerning various queries
Travel & Tourism insights
Understanding customer’s requirements/expectations
Objection & concern handling
Product Presentation
Inbound Sales